Privacy Policy
Last updated: January 2025
1. Introduction
This Privacy Policy describes how StructorX collects, uses, and protects information when you use our service. By using the service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Email address: Collected during account registration and for service communications.
- Basic usage data and logs: Information about how you interact with the service, including access logs, error logs, and general usage patterns.
- Account information: Information associated with your account, such as account settings and preferences.
3. Purpose of Use
We use the collected information for the following purposes:
- Service operation and maintenance
- Customer support and communication
- Billing and payment processing
- Service improvement and optimization
- Security and fraud prevention
4. Third-Party Processors
We use the following third-party service providers to process information:
- Stripe: Payment processing and billing. Stripe's privacy policy applies to payment-related data.
- Hosting providers: Service infrastructure and data hosting. These providers are contractually obligated to protect your data.
We only share information necessary for these providers to perform their services and require them to protect your information in accordance with this policy.
5. Data Retention
We retain your information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in accordance with our data retention policies.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
You have the right to access, update, or delete your personal information. You may also request information about how we process your data. To exercise these rights, please contact us using the information provided below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified through the service or via email. Your continued use of the service after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at contact@structorx.com.